Jaki W

New car never arrived

I ordered a Fiat 500 May 2022, I was promised September delivery. September came and went and so did every single member of staff who was allocated to me. The first sales man advised of September and then left, the second advised of \November and then left, the third could not give a date and I was then handed over to SNOWS Southampton in December where I was advised the car is built and should be a couple of weeks. Today I called SNOWS for an update and learned that the car was either given to someone else or was never ordered. Disjointed and unhelpful staff resulted in my car never appearing.