Greg C

Awful Communication

I had phoned up on a Saturday booking a viewing for a car on the following Monday, all booked in fine. The gentleman on the phone said call back on Monday morning just to double check the car is still available, I did so, all fine, so I left on my way to the dealership, which was an hour and a half from where I live, as soon as I get there, the guy who works there, said the car sold 10 minutes before I got there, baring in mind I had booked a viewing, but apparently with somebody from a different branch, so there was no communication from either of them, and I was left angry and had wasted an entire day travelling to this viewing. I wouldn’t recommend this dealership, the communication between everyone, was AWFUL! And I wasted my time, they didn’t even call me to tell me the car had sold!