C M

Beware!!

BEWARE!!!!! Purchased car from Parks Renault Ayr. Sales service great, although A/C wasn’t working on the day I picked it up. Took a week or two to sort this out ! Car has intermittently been flashing warning signs and the STEERING HAS BEEN LOCKING WHILST DRIVING !!! The car ignition has been RUNNING EVEN THOUGH THE KEY IS OUT OF THE IGNITION!!. I have no way to switch off the electrics- have no control of electric handbrake - Parks cannot find ANY fault - not a single one- cleared the error codes then said car is fine as they can’t get it to fault. Santander (ACE - their ‘independant’ assesors - look them up and read the reviews) state the same thing. They refuse to refund and unwind the finance agreement as they state the car is fit for purpose!!! I am going to DIE OR KILL INNOCENT PEOPLE if I continue to drive this car. They are forcing me to take further action and fight for my consumer rights as they can’t get the car to fault - they say they have been unable to recreate the errors. it is a sporadic issue. I SENT THEM VIDEO EVIDENCE!!! which I only managed to capture the THIRD TIME it happened. i have witnesses. I am disabled and rely on my car, I have been without a safe, fit for purpose vehicle since 13/1/23 when it was recovered for the SECOND TIME. I have been, and am forced to continue to pay the insurance and finance payments during all of this as it will affect my credit rating if I don’t. Parks want me to pick up the vehicle and drive it about the roads putting myself and every other road user at risk. I will try to upload the video. Be careful out there fellow drivers.