Bruce L

Completely terrible dealership ,

In September of 2022 , I took the opportunity to finance a car on the gov UK notability scheme. I wish now I had never done this using this dealership, I have been terribly updated on the arrival date of my new car and have been trying to find out the date of its delivery to the dealership which was initially March of 2023. My car did arrive on this said Month, but because I missed the telephone call of which I have no call record of , allingtons proceeded to give my car to another customer, I have been left feeling so low and feel worthless and very saddened by this treatment. I worked for 33years in heavy industry which has took its toll on my body and mind. I urge anyone using this dealership to please be careful as I'd hate the thought of another customer going through this , just because of someone not being able to be bothered to make a second phone call to their customers, also I was not the primary number to call , my family who are also my carers, were the primary number of contact as my memory is failing . Please be careful anyone using this dealership.