Reviewforgood

Appalling Customer Service

Awful customer service. Bought a used and approved car from the business to then discover that the car had multiple issues which had been appointed before sale. However, as the car was technically "legal" on the road they signed it off and decided that it was fit for sale. Having taken the car to the get fixed, the repair garage said the car shouldn't have been sold in this state. Spoke to Emma the manager who was extremely rude and dismissive - she actually hung up on me. Appalling service and a disgrace to the Sytner brand