Agnes

Disgusting service!! Bunch of liars!

Disgusting service. We bought an Audi A7 just 3 months ago in Poole Audi and it broke down as the computer system has shut down completely and we were not able to drive anymore!!! This happened almost a month ago! Thankfully we had AA cover so the car could be recovered after 9 hours of waiting time and taken to the nearest Audi service which happened to be in Lowestoft. We have been sold extended warranty which was £500 extra towards the whole purchase of the 31k car and we have been mislead completely by Sam Rea! He was assuring us that in case of brake down we will be helped with everything in terms of the fixing the car!!! So we can confirm that we didn't receive any help until now! No recovery from audi no courtesy car and our car after almost one month is still not fixed as the Bradley person from Lowestoft garage keeps lying to us regarding the alternator part arrival date. We already spent £1500 for privately hired car as we still have to commute to work! Beware of this people and Audi cars!!! Web have never been more disappointed in life!!!