Hailey

Amazing Service

I came to Stoke Seat around 2/3 weeks ago looking for a car, I found I liked the Seat Arona that was at the dealership already. before coming to take a look i had spoken to Tendai Mutanda over the telephone to discuss my wants and likes and what was available, He then offered an appointment for 2 days later to go for a look and a test drive of the car, the day before the appointment Tendai sent a personal video message to give me some information before the appointment. I quickly realised what the service from Tendai and the rest of the dealership would be like. I went to the appointment and was greeted by every staff member that was in that day and was made to feel welcome by all with refreshments too! I wasnt left alone for too long without getting an update from someone who were only to happy to help and answer any questions i had. That day i decided i was having the car and completed checks/paperwork etc. I was told all about the car and the deal i was getting and was told 5 days later i could collect my car! What brilliant service that is! The day before I again received a video message from Tendai to let me know details for the day of collection, He was on hand throughout the process to answer any questions i had at any point, and the response was immediate. Collection day arrived and yet again the service i had was amazing and i couldn't find a fault with anything, friendly staff, lovely atmosphere, perfect place to purchase/lease a car from. I would like to say a personal thank you to Tendai for all his help and support throughout my journey to getting my car, you have been brilliant, friendly and just all around a nice guy. I would definitely recommend your service and also anyone else at the dealership as i cannot fault my time with Stoke Seat at all. Thank you to all the staff there at Barlow motors, fast, reliable, honest, friendly, are just a few words to describe everyone. Thank you from Hailey, a very happy customer!