Tazman

WARNING WARNING AVOID ALL COSTS

Not really sure where to begin as I have so much upset, fear and emotion as I right this review. I would advise in my opinion based on my real and very recent experience with Mark at GDC Motors Ltd, no body visits them at Manchester Road BOC Car centre. The month of January has been hellish for me due to a car I purchased on 5th January 2023 from GDC Motors Ltd ( right next to the indoor cafe in top corner of the centre). The car needed to be returned in less than 24hrs and I was told I CANNOT have a refund it doesn't work like that and that he has worked in the sales for ove 40yrs and know soo much more. This man was aggressive, patronising and very disrespectful to women and has a horrible aftersales approach... invaded personal space given patronising forced hug upon first collection  of car being apparently fixed. Less than 3 days later car is needing to be returned as another issue with the vehicle. At this point I have taken legal advice and dropped of vehicle to be "repaired" solicitor fees incurred for advice so far... I decided with their support to request the refund as I was entitled too from that start. This now resolved due to persistence of my legally trained partner and solicitor paid support. Very aggressively Mark handled the refund but trying to negotiate what refund I would get and reducing it, why made clear it's full refund that I request, tantrum kick off, name calling us, snatching card from us, aggressive stance towards us... absolutely pathetic but if was a vulnerable person or single female I could imagine would intimidate them. This place is highly unprofessional and if goes  to them please please be warned this are not good people to purchase a car from at all!. I have proof of my interactions with said person Mark and I have had to report to local community police and also install CCTV at my property since this experience with Him. Avoid at all costs.