Fiona

Terrible experience with Neil

I have been informed that Neil is no longer employed. I purchased a car in November 2022 and was assured everything was in order. He neglected to give me the log book and I had to return to collect this. Also when I went to tax the car it had been owned by a disabled driver. There were shocking errors including an incomplete service record which makes the car very difficult to sell. The only entry was obviously scribbled in by Neil just before I purchased the car. I was given a hard sell about a service plan and warranty which was inappropriate and non refundable. When I enquired about these matters I was put through to David who was totally unhelpful, uncaring and did not return my calls. Please avoid this company. They really are the epitome of used car salesmen and I feel so badly let down