Catherine M

Terrible service

If all you are interested in wasting time in their 5 story emporium of uselessness then this is the place to come to wait weeks for West London Audi to fix your car. My electrical damage to my car was diagnosed on December 10 by video camera. I booked in for service to repair this damage on December 10th for a date six weeks later in order to give them time to order the necessary parts. I dropped off my car on January 25. No parts had been ordered !! 8 days later they still have my car, have done nothing and are still waiting for parts from Germany. Shameful! This is rock bottom service and taking full advantage of a customer. Do not use West London Audi!!