Adem T

Vanwise Knowingly sold me a faulty van

I want the world to see what kind of criminal company this is. I originally made an enquiry with this dealership a couple of years on a new van for my electrical business. I subsequently decided to use another mains dealership to buy my van from. Forward to end of 2022 I started to look for a new a van for my staff I contacted vanwise they straight away swayed me to leaving a £99 deposit on a vehicle I liked without even giving me the finance figure etc or confirming anything. Anyways I ended up buying a 69 reg Ford transit courier which they explicitly told me was in a good condition and has 60k miles on the clock. I paid 5k and got the rest on finance. Within 3 days of driving the vehicle it broke down on me I as most people would called the dealership Vanwise to complain and ask that they take back their faulty goods. They forwarded me an after sale agent nemed Richard details and told me to communicate with him. From The start richard made it clear that it was no longer vanwises problem and that I need to deal with it myself even though I know I have rights as a consumer even if I was Business I still have rights to buy good that’s are of good working nature. They have offered me no support and are refusing to take back their faulty goods. I have noticed that they have even sprayed the bottom of the vehicle with silver paint to cover up the rust. This company is very dodgy and I just want to warn all of you that are actually doing your due diligence to please consider this before making a purchase from these guy. As it stands I’m now £5k out of pocket with a van that doesn’t work and a dealership who doesn’t care as it’s not their van anymore… I have now had to instruct solicitors to take legal action against this company to cover all my losses. Please don’t be in the same position as me and really consider if this is a company you really want to use.