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Norton Way Peugeot Letchworth Avoid

After my daughter dropped in her 108 purchased from Norton Way, for a fault to be fixed ( this was her first car as only just passed test). She was hired a new Peugeot courtesy car 3 times bigger than the 108 which then had a tyre blowout on the A1. Norton way where happy to leave a single mum by the side of the A1 for hours after promising to pick her up straightaway. Four people stood around a service desk chatting rather than pick my upset daughter up.( we picked her up ourselves rather than wait for Norton Way Peugeot) AVOID this garage at all costs.