Anonymous

Fraudsters!

We got a Peugeot 3008 from JAN AUTOS on finance online. It was listed on Autotrader. The car was delivered. It looked very good outside and in. Only the engine part seemed to be very dusty. However after a couple of days we realised the car has no power. It would also randomly stop and seemed very heavy and hard to accelerate. Also it wouldn't drive more than 60mph even though the gas pedal was pressed down to the ground! We decided to check the car at a garage and we were shocked to be shown LITERALLY 8 pages of faults that have shown on the computer. The mechanic told us that these were removed manually,so they weren't visible on car screen. This car was a wreck, as if a tornado went through it on the inside. It was dangerous to drive,as everything in it was faulty including the engine itself,as well as airbags and seatbelts. As soon as we found out we called JAN AUTOS to say that we wish to use our 2 weeks guarantee and return the car asap. Unfortunately they weren't cooperative and didn't want to take the car back. We were told over the phone 'Why would I sell you a faulty car?!'. Additionally we have been told that if we believe the car is faulty then we have to drive it back to Luton (over 80 miles)and they will test drive it with us to see whether there is anything wrong. Of course when we got to Luton one of the advisors -apparently a 'Manager' went to test drive the car on his own after which he came back in and took a computer with him and went out again. He came back after roughly another 10 minutes to say that there is nothing wrong with the car according to him. He also said that he is not a mechanic and we can leave the car and wait for info the day after as his mechanic can check it for us. We were told the mechanic will be there when we arrive on the day,but of course no sign of him. Also we were not willing to keep the car,as we already knew from our mechanic that it is unroadworthy. Mr. Manager then said that if we wish to return the car he will charge us per driven mile and take it off our deposit,which is also illegal. After they sold us this vehicle they still had the AUDACITY to ask us for milage money. They are liers,fraudsters and take advantage of people! They also abuse Consumer Rights!Be aware and DO NOT buy cars from this place. Luckily we have managed to get our money back after locking a legal complaint agaist them through the finance company. Please use our experience as a precaution and do not make the same mistake as us. Driving such a faulty car could cost you your or your loved ones life !