Finlay R

Truly dissapointed

Where do i start? i payed a deposit for a van over the phone and was going to drive 2 and a half hours to go collect it. Day before they ring me to tell me the clutch has gone and that they will now have to up the price. They upped the price of the van by 600. I went and bought the van still and ever since have had so many problems. Within 30 days the engine mount snaps on the van whilst driving. They made me pay to get the van recovered back up there. Then i had to make another 2 and a half hour trip back up there to collect it. Then about 3 months into owning the van the engine started losing water and overheated. Instantly stopped driving and got a auto mechanic out and was told the head gasket has gone and that there was evidence of sealant present. Meaning that someone was aware of this issue and made a dodgy attempt to temporarily fix it. I have contacted Nottingham car by email and recorded letter to which i have had no response. This vehicle was not fit for purpose and i am now having to take this further and go to court. I am 18 years of age and cant believe a big company like this would leave me in the dirt.