Tom C

Never again

Shoddy service and lies from start to finish. Service light reset without the service being carried out - confirmed that the old oil filters were in the van. A service being carried out was part of the deal. Vinyl removed by steam cleaner and not machine polished afterwards as agreed and paid for. Roof being damaged by the removal process with all panels dented on the roof. Instructions not followed on preparation of the van. Promised valet not carried out and interior of the van absolutely filthy. Lack of feedback / contact during the purchasing process with no ownership taken by vansco of the process. Despite several emails being sent, received and read (email tracking) no response by the salesman and no calls returned.