Shirley L

Horrendous waste of time

Sascron cars. Avoid. 12 o’clock appointment to see a discovery sport. They said car not on site but it’d be an hour. I’d just driven an hour and half. We waited. (Appointment confirmed by phone at 5pm last night and they rang at 9.30 this morning to reconfirm) car eventually driven into showroom at 2.05. It was not as described re electronic retractable tow bar. It was detachable and I could literally just pull it off. Manager an obnoxious twat. I said the price would have to adjusted and I refused to test drive until price sorted. They then tried to add 199 quid for giving it a whoopy do pre sales “gold” check and the price actually went up. When I pointed out I didn’t ask for this extra service, I would have been happy with free basic checks the salesman told me it was compulsory unless I was trade. This is not anywhere in their website or even on their leaflet that he was currently holding up to show me. I left having wasted a whole day