Anonymous

IF YOU YOUR VALUE SAFETY AVOID!!

I didn’t require advice but would like to report a trader. I went to FSH car sales to purchase a reliable car as I work on the community.I was assured the car I purchased was just that. Three weeks after I purchased the car,the oil light came on and the car went into limp mode.I had to arrange recovery to get my car to to the garage.As the car was still under warranty FSH agreed to repair it.They kept the car for two weeks,leaving me without a vehicle and repaired the turbo,not a small fix. The day after collecting it,the oil light came on again and I contacted FSH to return the car for a full refund,but I had to wait until they had the money to refund me.FSH agreed I could return the car,but they wanted to discount £600 from the refund for the repair. I asked why I had to pay for the cost of a repair under warranty and was told if I did not they would be out of pocket. I was then told by them I would have to pay the cost of a recovery vehicle to return the car to them.Again I questioned why,and was told they had already spent money on the car. The car was dangerous to drive,my husband tried to start it again and the accelerator seized and the car poured with smoke. The car I was sold was a death trap. I am still waiting to be reimbursed by them.