Karl

Does not car about your car

I bought a car from T W white & sons Orpington Mazda, bought from a dealer as I don’t trust 2nd hand car retailers as I had problems in the past, so got a Mazda 3 with a 3 year warranty, took it to Mazda Romford from the get go for service and MOT every year to make sure the warranty stays valid and as it’s Mazda you put more trust in them, how wrong was I, I took my car this year to another Mazda dealer Brayley just to see what they find different as Romford Mazda picks up the same issue year on year and this time surprise MOT fail because of a missing headlight washer pump, the dealer phoned me within the hour took me to the workshop and showed me the issues, it was all glued shut and made nice so a normal person wouldn’t even notice it, now how did my car manage to pass every MOT up until now so it’s not like I can blame the garage where I got it from Mazda Romford should have raised this from the start and do a proper job really disappointed if you can’t even put your trust in a dealer, have emailed them separately will update the review once the issue gets resolve reg LY64ECD