Anonymous

Awful service & very untrustworthy

Two very bad experiences with these guys. Firstly, having booked an appointment for a car valuation, I went in at my time, was told to wait in the waiting area and despite my constant reminders to them that I was there, over an hour later, still no one had seen me and no form of update so left. Secondly, got an initial car valuation over the phone (lady was rude and not particularly willing to help on the phone). Anyway drove 30 minutes to get my valuation formalised. Despite giving them exact details of the car, their quote suddenly went down substantially (not through the condition of the car). Complete waste of time, very unprofessional service and absolutely no way I would ever consider selling or buying through them in the future. DO NOT USE!