ASAD

Horrific experience AVOID AVOID AVOID

I bought a Range Rover SVR urban from this dealer, I paid a whopping £91,000 for this car which I was told was in "perfect condition", this was not the case however. After driving around 50 miles, the engine light came on, I contacted the dealer and spoke to someone called Tom explaining the issue. Tom was very persuasive in asking me to use their warranty company called Bluechip, Bluechip advised me to take the car to a local dealer as they could only offer £60 an hour labour. I advised them that I would be taking the car to the main dealer as they would be more trustworthy . I went to the main dealer and paid £300 for an 02 sensor and £250 to diagnose the problem. The warranty company failed to pay anything towards the work as they insisted that I should have taken the car to a local garage. This is when alarm bells started to ring as I felt that they were covering something and didn't want me to find out. After several weeks of driving the car, the engine light came back on, once again I spent more money repairing the car. I was informed by Land Rover to have an inspection carried out, I then decided to carry out an inspection from an independent company called Lancashire Vehicle Assessors. This is when the events unfolded, once the inspection was complete, I was horrified to read the outcome of the report, the car had been involved in a major crash which was not mentioned on the advertisement or by the salesman. As a result of the crash, the car was damaged quite badly. The panels had been repainted, the tailgate is not original as it is blue and should be black like the rest of the car, the door panels are from a different car. Under the vehicle there is heavy corrosion and rust. There are numerous mechanical issues with the engine and fuel system. Furthermore the car is parked up in a garage, smelling of fuel with several other issues such as the lights on the dashboard. The garage have taken no responsibility and have completely washed their hands of the situation. Auto 100 primarily concern is "sale", not "after sale". Please avoid Auto 100 at all costs, they are crooks, that happily take large amounts of money from you, but if an issue was to arise they refuse to repair.