Calum D

Faulty car and disgusting service

I would give zero stars if I could. I was sold an “approved used car” which was most certainly not up to standard. They vehicle had a leak, superglued reverse camera and a scratched windscreen but to name a few faults. They were given the chance to rectify these problems but were not interested. The sales manager Alan Pang was not interested and laughed at me on the phone followed by the words “what do you want me to do about it” when I explained the issues I was having. My local dealer tried to help fix the vehicle and they passed comment on Alan’s attitude when they were trying to get permission to work on the vehicle, they had my car for 3 days and worked on it for an hour because Alan wouldn’t authorise anymore than 1 hours work at a time and he was impossible to reach on the phone. They could call 5 times a day when they were trying to sell the car but after the sale you couldn’t get a hold of them. The alloy wheel was also all marked which shouldn’t have been the case if it was to meet approved used standards. Tyres on the vehicle were also miss matched and were basically anything they could find. My local Peugeot dealer said the vehicle didn’t meet approved used standards and shouldn’t have been sold like this.