Carl C

Worst car buying experience of my life!!

Avoid, avoid, AVOID!! Not to be trusted. Bought a Mercedes ML350 from Den Smith which broke down after 2 months which he refused to fix saying it was my fault for running it with no oil - despite apparently his garage giving it a full service prior to pick up. AA inspection found oil in the engine but further inspection needed which DD refused to pay for (despite the car having the garages Major Mechanical Breakdown Warranty (not worth the paper it's not written on!). I rejected the car as was my consumer right and raised a complaint with Trading Standards. Eventually got my money back after 6 months. I cannot stress enough, AVOID, AVOID, AVOID!!!