Nigel Y

A shameful Garage who don't care

I have put one star but this garage is a disgrace. Electric Mini Lease car supplied by them in wrong colour and missing packs Unable to reject as previous car picked up the day before so no car. Told would have to wait another 8 months to get the car I ordered. Offered £100 for a meal out for their mistake. No answer to two complaints letters No phone call as promised as a follow up on their offer despite leaving message to call back. Phoned Customer services twice but not once did a manager return my calls. Since their mistake over two months ago they have not once spoken to me. Shown concern or answered my many attempts to talk to them. Never ever have I had such disgusting service. what sort of people do they employ? How can they justify such poor care concern or ownership towards a mistake they have made. Sale done have me over a barrow and quite simply don't care about their customers after that.