Meg P

Money Grabbing!

Not even had the car a year and I’ve never had so many issues with one car. I rang and complained about a knocking sound each time I reversed and braked. I took it to them to repair and I got told they had test driven my car and fixed the issue. I got told it was going to cost me £350 to get it sorted and that I could spread the payments over the next 6 couple months which I agreed. I picked my car back up and a day later it was still making a knocking sound. I had to take my car back a further 3 times for them to say they can’t work out what is wrong and that I needed new back tyres that were going to cost me over £100. I therefore took my car to a local garage where they fitted me two new tyres for £80 altogether. I also asked my local garage to see if they could look into what was causing the knocking sound in which they confirmed I should never have been charged £350 for as it was quick fix which would of cost me £120 max. I’m still having to pay monthly instalments back to car store to pay off the £350 for a service they never fixed for me. I will never be purchasing or using there services again.