Peter G

Mr P Glynn

A good price, but very poor service. Once I'd handed over my cash for my new Mazda 3 Sport, the dealer couldn't get away fast enough. A quick 5 minute show of the car, meant I left the garage with little confidence in my understanding of things like the Sat nav etc. I then had to return to the garage, as they'd forgotten to give me a service book; and all this after they'd already done a last minute cancellation on my original pick up date, with no apology. I did write to Brayley, to complain, but was told that their poor service on the day was because the person dealing with me was a Kia rather than a Mazda specialist. Again, no apology. I will unfortunately not be buying from Brayely Mazda again.