Jodie F

Deceitful dealership, mis-sells

I would strongly encourage anyone thinking of buying from this dealership to re-consider. We have recently been sold a car that had issues known the dealership that were not disclosed to us during the sale. Having issues after buying a car is one thing but when you find out these problems were known to the sales team before selling you the car you feel exploited. There is a deceitful culture at this dealership. You will only be able to get hold of anyone when buying a car. Afterwards, your calls will not be returned and you will be ignored. We are now £25k down, our car has been stuck in the garage for weeks and we are unable to resolve as we cannot make contact with anyone at Audi Tamworth 😞 we are really upset about this (espcaially as this happened shortly after a traumatic car accident hence needing a new car) and we would hate for others to go through a similar experience when paying a significant amount of money for a car.