Julie

Very unhappy customer

I do not recommend this garage. I went to collect my recently purchased car but as soon as I began to accelerate to 50 on the way home, it started to shudder and vibrate. Also one of the brake lights didn't work. Turned around to drive back to the garage. They identified the problem and attempted to fix it but after returning to collect it after a few hours, it was no different. They had also realised that there was an issue with the boot which wasn't attached correctly. They attempted to fix it once again and I went over to collect it the following day. Drove it away but experienced exactly the same issue, returned it after five minutes and the garage agreed that it wasn't fixed. They offered to have yet another look at it as well as try to identify a whining noise it had begun to make, at which point I asked for my money back. Mechanic was full of apologies but have to say I was not impressed with sales department at all. One salesman said he didn't have a crystal ball to see that there might be problems with the cars they sell (even though they had serviced and put the car through its mot.) Obviously not trustworthy at all. Very disappointed.