K. L

Be warned!

Purchased a car from Tiley Motors, Bristol. I chose it because it was 4 wheel drive and fully serviced. On having the breaks looked at by another garage 6 weeks after purchase. (Handbrake was failing) I discovered it definitely had not been serviced on purchase as promised, and the prop shaft was missing. This meant the car was not 4 wheel drive. Tileys had it back to put a prop shaft on it. Surprisingly they already had one on the shelf to fit my car. After 2 weeks I was told it was ready for collection. Had a day off work, drove all the way there and car was still in their garage being worked on. When I got the car back, it had problems when turning the wheels. So after looking at my rights, I rejected the car and told them I would take matters further if I did not get a full refund. I got my refund in full. I never got any phone calls from Tileys, It was always me chasing up the progress on my car. There was 111 miles put on my car whilst in for the prop shaft repair. I took photos of the mileage etc.Do not take any notice of the 3 month warranty if you have car problems. Look up the car dealer Consumer rights act 2015. You do not have to keep a faulty car or get it fixed yourself. It is their responsibility. I was sold a car not fit for purpose. Would be no stars, but you have to put at least one to publish the review.