Anonymous

Unsafe car - we had to send bailiffs!

I bought a car on May 29th and collected it on May 31st as they promised to have it serviced & to repair the obvious faults noticed on the test drive. The engine light came on as I left the garage, but I was assured it was just a sensor & they would repair it if I brought the car back later. I never received proof of the service or repairs, and am confident these were lies to convince me to purchase the car. After 9 attempts at contacting the company, including speaking to the director, Ash, over the phone, I exhausted all options (including offering to return the car) and was forced to repair the car at my expense. Within the first month of owning the car, I was forced to spend £2600 on repairs as the car was deemed unsafe & unroadworthy. The car only cost £2,790!! Repairs included a new head gasket, radiator, battery, brakes and attempts to fix a faulty speedometer (still having difficulties repairing this!). 5 months later I am still paying for repairs that were present when I bought the car. I had no choice but to file a small claims court appeal, which was won without contest as the debtor did not even reply! Despite a county court judgement, I have had to issue bailiffs to collect the money owed. I intend to take this further as this company should not be operating. Do not make the same mistake I did!