Anonymous

Untrustworthy salesman, poor aftersales

Bought a used Mazda from here last year, the salesman, Dean, was very friendly and helpful right up until I took the car home. They then ignored all emails to address issues that I'd noticed with the car and didn't call back despite promising to. Having not learned my lesson, I went back to them for a servicing, the mechanical basics were all covered but they did a shoddy clean of the car and left a decent scratch which I didn't notice until I got home (again I have still not heard an apology or reply from them). It is also worth noting that I was given £100 for a car as part exchange, which Dean assured me was the highest he could go because it would be scrapped. Predictably, the car wasn't scrapped and a year later it still has a valid MOT and is valued at £950. The car itself is decent but do your own research, and don't trust the salesmen (another point to mention, that when I was checking out the car before buying, I knew more about its features than the salesman who had been sent to test drive it with me).