Geoff H

Friendly&Professional - Chris Thorogood

After being treated really poorly in Carshop Warehouse Wakefield, we decided to return to the trusted dealership that we purchased our last car 12 years previous. We booked a test drive and met Chris in the showroom. He was welcoming without being “pushy”, asked us what we were looking for and gave us all the pros and cons of the different models. We were allowed an extended test drive for our own peace of mind and had an honest discussion ref our trade in compared to Carshop valuation. There were two minor repairs that needed attention and Chris organised replacements parts within the timescale given and the after sales treatment was also very professional. We have had several cars from Harrats over the years and Chris only strengthened the feeling of trust required when purchasing a car, listening to what we wanted rather than pressure selling. 5 stars