Mark C

Extended warranty - Yeah right!

A few years back I bought a Mercedes CL 180 2011 plate. I had paid the extra for extended warranty, about 2 weeks before the warranty ran out, I was travelling on the A419 and suddenly the revs shot up, it felt like the car had kicked down, went totally sluggish and then there was the sound of metal on metal. I stopped and found that the oil had just poured from the car, almost instantly, I arranged for the car to be taken home as I was a member of the AA. The next day I called Assured Cars when they were open on the Monday, I told them what had happened, and that is when they informed me I did not have an extended warranty, I assured them that I had purchased it, as it was on the receipt They told me there was nothing they could do, after some arguing, the dealer suggested that he put it back on warranty, as it stood he couldn't because it had run out of its MOT when he came up with the idea to commit warranty fraud. In the end they became really nasty, and left me with a car I had paid £5000 for and got just under a years use from. Charleton's, dodgy dealers, call em what ya like, but they certainly aint legit....