Anonymous
Just Avoid!
Really avoid. Lying, Deceiving, bodge work and dangerous. Too Sales staff heavy with lack of communication pass first contact, computer and telephone system still very broken many months down the line, managers delboy style, and technicians incompetent. To cut it short: If the totally original mint 4500mile bike takes more than a few days to be ready to collect be very worried and avoid. They wont tell you that they put on scrap parts from unknown sources after sale but before collecting, clocks that double the mileage on a bike as they mot’d it just straight afterwards (before collecting and again not telling you at any time), a wheel that has done 30,000 miles more than the rest of the bike because they’re incompetent on taking a wheel bearing out. Which they think the bike is worth the same. Released a bike with aged but new tyres on pressures completely way out- standard is 36 front and rear, clowns set it to 30 front and 40 rear on unscrubbed tyres… Also adding more to the incompetents but even more dangerous is leaving the front calipers loose and un tightened, one caliper was half under torque spec while the other moved by hand as it had one bolt under finger tight and more disturbingly the other bolt under head on the same caliper was a few threads short actually the touching the mounting.