Asif M

Thieves and Liars

I had my M5 taken into BMW Stratstone in Leeds, they diagnosed the car as a total loss due to engine bearings failure (and charged me over £1,400 for the privilege!). I took the car to an independant garage who specialise in performance cars, and they couldn't find any engine damage. The found a failed injector causing the piston chamber to fill up with fuel and fail to run. What kind of dealership are you running Stratstone? Do you need to rip off loyal customers to pay the bills? You had the car 3 months earlier for a full service at a cost of over £1,200 - and this is the way you treat customers? I wouldn't trust their engineers with any mechanical work. I have also lost all faith in the BMW brand after being a loyal customer for over 30 years.