Tiago

Ladder stolen from my car during MOT

I recently took my Honda Jazz at Chiswick Honda for an MOT and service and had a ladder (compact and extendable) stolen from the boot of the car while the car was there. First one of the staff members said they didn't even open the boot of the car, then he changed the story and said they opened the boot but there wasn't any ladder there. And now they, of course, make sure that the cctv does not show any ladder, but I am sure that they can't cover 100% of the areas 100% of the time. That is the last thing you think could happen inside a Honda dealership. Certainly it's much easier to take no responsibility for anything and say that there was nothing in the boot of the car... Service and Mot almost £700 is quite expensive compared to other places but that you normally expect, now having a ladder stolen while the car was in their care and they doing nothing about...that is shocking. Please be aware that if you are considering taking your car in for service they will not be responsible for any of your belongings left in the car!