Anonymous

untrustworthy

On enquiring about the car for sale, I was told the car was in mint condition with full documentation etc, etc Ross offered to bring the car to my house with no obligation to buy, so I decided to go ahead. On the delivery day a man arrived, who when questioned said he knew nothing about the history of the car. After a test drive with my father the car didn't feel right and on opening the bonnet it was obvious the car had been in an accident. On opening the glove compartment all wallets/service book etc were missing. I had told Ross all docs would need to be present on the day for us to accept the car. On returning to my house and telling the 'delivery man' that the car wasn't as promised and that we didn't want the car, he became angry. He then didn't leave but rang Ross and said we had to speak to him. On speaking to Ross he first tried to convince us to buy the car, then he too became aggressive and rude saying we had wasted his time, while in fact he had wasted our time. I really needed a car and would have happily accepted it if it had the relevant documentation and hadn't had obvious damage repair. Ross was very pleasant when I enquired, promising everything I asked for and saying there is no obligation to purchase, But he was unacceptably rude and aggressive when we decided not to buy the car, even when it was his fault.