David C

Nissan juke 2015

I am disgusted the way I was lied to by Keywise cars, I bought off of them in 2021 a Nissan Juke 2015 diesel within two weeks the turbo blew up in a big amount of smoke, I had the turbo replaced under warranty, but when I picked up the repaired car I asked the salesman about particulate filter, because of how much oil had passed through it, and was reassured they had washed it out, it was the thing to do?? I was told. Imagine I put the car in for its yearly MOT and it failed on emissions due to a blocked particulate filter costing over £500 pounds, and you guessed it when I told the mechanic what they had said about washing out the filter he just laughed, so I phoned up Nissan Exeter only to be told they always advise changing the particulate filter when the turbo blows, So here I am today £500 pounds poorer, I have sent Keywise Cars at least four complaints using there complaints page and not one answer has been received, I am expecting I am gonna take a drive up there soon, I would think long and hard about buying a car off of them