KIM H

very poor

after my mini went in to be service, i was given a sheet saying needed new break pads and disc. £290.90. I phoned to day to book my car in to be informed i cant have a car i must stay and after all its only 90 mins you could go for a walk around. I am bring my car in after a night shift the last thing I need. I was given the price of £390. i question this a lot but she said its strange I had that price and where did i get it from. I informed her of you lot the last service 8 weeks ago, After a lot of back and forward with the price. I asked to see a manager. she inform me she was the manager, i asked her to put me in touch with her manager. after a lot of questions she told me he was very busy and it would take sometime to ring me. i have bought a lot of cars off Bowker and my family have but no more. very poor and never again. the lady in question was called Paula , The lady I was dealing with for the service said have a car for the day and the price of 290.90 , she was good. sorry down hill and never again !!!!!!!!!!!!!!!!!