Leighton P

Dispiriting experience - avoid!

Spoke to two different staff as I was making a 45 minute journey to the garage to look at part-exchanging my car with one they had on sale. Both seemed very helpful initially and stated that the car had not been prepared but that I could come down and look at it. Arrived at the garage where one member of staff (possibly Howard) was sitting in his office lighting up a cigarette. He looked at my car (a 66 plate Fiesta with low mileage) which did need a new bumper and had a slight dent in the drivers door (plus an EML was present on the dashboard), but his p/x evaluation was criminally low - £4k. He described the standard of the car as 'below average.' In response to questioning this evaluation he responded "well I have to make a profit.." - enough said. Yes, it is a local, independent garage but the derisory offer was way short of the £5.5k from one car dealer in Swansea, £5.75k from a garage in Llanelli (not too far away from this one) and £5.9k from a car dealer in Bridgend. My advice - shop around but don't shop here. A complete and utter rip off!