E H

Avoid if possible

Avoid!! I thought Stephen James BMW Woolwich was bad, this is just as bad if not worse. Came to collect my car and was told so wait ‘Danny’ will be with me, ‘Danny’ saw me and stood there chatting to his colleagues for a good 20 minutes as if I wasn’t even there before finally calling me over. Terrible mannerism and no courtesy for leaving me waiting whilst he was ‘busy’ chatting away to his colleagues. When he was finally bothered to serve me walked me out to the front and said your car is in the corner there, then it got worse as there was 2 cars parked so close on either side making it almost impossible to get in. Considering I travelled an hour to avoid the terrible Woolwich branch, I wouldn’t return to either ever again having the choice. If I had to return out of no choice to myself I will only deal with Tim, who I spoke to for 5mins was professional and courteous. Something I guess the other staff members think is not necessary