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Kerris A

Kerris

DO NOT BUY from this dealer, they sold me a car on the 21 January and the engine failure warning light came on during the drive home! Ignored 3 requests for a call back over the problem, 2 calls, each time being told I'd get a call back "after they had finished dealing with a customer they were with". Then sent an email requesting a call back, which never came. Finally got them to communicate via email but the Director Mr Jignesh Manani was very unhelpful. Basically told me to get a diagnostic test done on the car... But he refused to pay for that.... He then eventually agreed in an email to pay for any repairs needed.... But now will not respond to my request for reimbursement! Cost me nearly £200 in repair work. Seems they have a history of selling faulty cars from the conversations I've had with other unhappy customers. I will be reporting them too Trading Standards as have others.

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