Paul M

BMW M4 Comp Purchase Sytner Leicester

Bought an M4 for £40k online as I live 125 miles away in Kent. It was described as ‘Showroom condition’ ,’ star of the Leicester showroom’ so I paid my deposit and went to collect it on 31st July 2022 as a end of month discount of £350 had been applied. I looked over the car and saw a poorly presented car with damage to the front bumper , rear bumper, poorly repaired alloys, damage to the drivers door and in a dirty state, I decided to walk away, however the salesman Denil Chauhan called over a manger who agreed providing I pay in full to get the car brought back on a flat bed trailer to Leicester for a full re spray of both bumpers and repair the damage to the door, along with an independent valet as their own in his words were not very good! They emailed confirmation, set a date of 19th August for collection and I left partially happy………. Big Mistake, never pay until you are satisfied. A few days later the called to say they can get ‘Chips away’ to repair it as it was too expensive for the to honour the contract and what they had put in writing. After a few other derogatory offered they are now arranging a full refund, I am just awaiting confirmation that all my related expenses will be met and this should be the end of having to deal with a poor quality unscrupulous car dealer.