Anonymous

Terrible attitude

I had my car booked in to have my engine light diagnosed at 2pm and had to return home without carrying through with the check due to the behaviour of customer facing staff based at the Penge Garage. Not only was he rude, abrupt and offhandish, but fed me information which was contrary to what I was told over the phone. The least a customer is entitled to expect is a polite response. I would never recommend your garage to any of my friends and am considering what other steps I might take as I have had to take an entire afternoon off work.