Noel A

To be avoided

Initially viewed car at Widnes branch,arranged for it to be transferred to Derby for pick up following weekend. They phoned half an hour before pick up today it wasn’t ready and needed cosmetic work. The following week I arrived to pick up,car was missing the boot floor carpet, they failed to provide the service history and book pack which they said they would. Eventually a cheap generic maintenance booklet arrived with no history what so ever, just the reg number! Still waiting for boot carpet 8 weeks after purchase, absolutely hopeless outfit to deal with and agree with other reviewers they don’t answer emails and avoid or lie about service histories, next stop trading standards/ citizens advice.