Abhi

Sytner bmw body shop Nottingham

This is to make everyone aware of Sytner bmw body shop Nottingham. My car went in for damage repair and I was given a courtesy car with lots of cosmetic imperfections which the lady said they know but I know it will come to bite me later so I was going to take photos of the car and a crack to the front windscreen. I was told to inspect the car and once happy I could leave. I told I will take photos and transferred stuff from my car to the courtesy car and once I have finish I will drop the keys. Next day while driving the car the crack started to expand and I rang the body shop but no one had the courtesy to ring back and check anyway when went to drop the car I was told the crack was not there and so on. I had clear photo and video of the car and that to within the body shop space if not they would have ripped me off. The valet foreman was adamant it was not there meaning I was lying but when I showed the evidence his reply was it was missed, what a rip-off, I wonder how many customers are ripped off this way. The body shop manager was there. I would advice everyone to be careful and take maximum evidence if taking courtesy car from Sytner bmw body shop Nottingham. I have made a complaint and will be taking it legally as they were trying to penalise me for their mistake and they have questioned honesty and integrity.