Thomas D

Poor service department

read hyundai lincoln reviews Read Hyundai Lincoln 4.5 (325) Hyundai dealer in South Hykeham, EnglandOpen 94+ OverviewReviewsPhotosUpdatesAbout Reviews from the web Car Dealer Reviews 3.4/5 5 reviews CarGurus 5/5 8 reviews Google review summary Reviews aren't verified 4.5 (325) Rate and review on Google Reviews Allvideo 12 check 9 MOT 8 tyre 7 +6 Sort by Most relevant Newest Highest Lowest Spen Dawes 1 review just now NEW At the 2 year service, the locking wheel nut key was found to be absent. A new set was ordered, after 6 months and several emails and calls the car was booked in. After booking time off work and many miles chasing around town I was told …More Abby ashlyn Mcdonald 1 review 3 months ago MIKE WAS MY SALESMAN Awful company to buy from, promised loads of things to be done to the car and …More Read Hyundai Lincoln (owner) 3 months ago Abby Ashlyn Mcdonald, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at 01522 500200 to speak to our manager directly. Andrew Greenwood 2 reviews 9 months ago Really disappointing customer service and high charges from the service department this week. Dropped off my car at 9am and was told I would be called when it was ready, but that it would be by 4pm. Heard nothing by 5.15pm (apart from an …More Read Hyundai Lincoln (owner) 9 months ago Good Morning, Thank you for taking the time to review the business. We value all feedback, however, we’re disappointed to learn you could only rate the business as 1-star on this occasion. Please accept our sincere apologies that you don’t appear to have received our usual high standard of customer service on your recent visit. Your comments will of course be passed on to the Aftersales Manager and internal processes will be reviewed. Kind Regards Read Hyundai Lincoln Scott Kidd 20 reviews·2 photos 9 months ago I went here looking at the electric vehicle range as I was looking at one to contract hire. As soon as I mentioned that the sales person was not interested in me at all. He didn't even offer to quote me, in addition to this the information …More Read Hyundai Lincoln (owner) 9 months ago Good Morning, Thank you for your review of the business. We value all feedback, however, we’re extremely disappointed to learn that you don’t appear to have received our usual high standard of customer care on your recent visit. Would you be so kind as to provide me with further information including the date of your visit and/or contact with the dealership as we are struggling to locate you on our system? Please can you send the details through to lincolncustomerfeedback@readmotorgroup.net and we will look into this as a matter of priority? Kind Regards Read Hyundai Lincoln Laura Bell 1 review a year ago Disgusted with the lack of customer service at Read Hyundai Lincoln and the lack of compassion from the sales manager. I had my car booked in for a service recently, the night before it was due I received a telephone call from the services …More 1 Read Hyundai Lincoln (owner) a year ago Good Morning Laura, Thank you for your review of the business, however, we’re particularly concerned to learn you don’t appear to have received our usual high standard of customer service on your recent visit. I understand you’ve emailed the business directly and a member of our Senior Management Team will contact you to discuss your concerns in greater detail with a view to resolving these. Kind Regards Read Hyundai Lincoln Terry Bartlam Local Guide·66 reviews·1 photo a year ago Called them 5 weeks ago regarding a test drive, did not have the car in stock, but told me they would find one and let me know when they have one, still not had a call from them, so I assume they were not interested, so I have ordered a new T-Roc instead Read Hyundai Lincoln (owner) a year ago Good Morning, Thank you for your recent review of the business, however, we’re extremely disappointed to learn you didn’t receive our usual high standard of customer service following your recent contact with the dealership. Please can you provide me with some further information including the date you telephoned the dealership so we can look into your comments further? Please can you send your feedback through to lincolncustomerfeedback@readmotorgroup.net Many Thanks Read Hyundai Lincoln Mark Ganney 1 review 11 months ago Terrible service. Refused to honour a warranty repair even though the car was booked in before the end of the warranty period. Possibly the most unfriendly service desk staff I have ever encountered will not be replacing my Hyundai for another one 1 Read Hyundai Lincoln (owner) 11 months ago Good Morning, Thank you for your review of the business. We value all feedback, however, we’re extremely concerned to learn you don’t appear to have received our usual high standard of customer service on your recent visit. I have passed your feedback onto our Aftersales Manager who will be in contact with you shortly to discuss your concerns in greater detail, with a review to resolving any issues you may have experienced. Kind Regards Read Hyundai Lincoln R R Local Guide·147 reviews·194 photos 2 years ago I was not made to feel welcome here. Left standing around for 20minutes without so much as a sorry I will be with you in a minute. Once the salesman had finished with the person he was dealing with I was greeted with I'll have to be quick my customer will be back soon. Not good service at all. Read Hyundai Lincoln (owner) 2 years ago Good Morning, Thank you for your recent review of the business. We’re extremely disappointed to learn that you didn't receive our usual high standard of customer service on your recent visit and your concerns will, of course, be raised with the Sales Manager. If we can be of any further assistance, please don't hesitate to contact us. Shaun Beel 1 review 2 years ago Complete lack of integrity After visiting my local READ LINCOLN Hyundai to purchase a new Tucson, I found …More 1 Read Hyundai Lincoln (owner) 2 years ago Good Morning, Thank you for taking the time to provide feedback. We can only apologise that you feel you didn’t receive our usual high standard of customer care on your recent visit. You will see from our other online reviews that we go above and beyond to look after our customers and these positive reviews don’t reflect the experience you had. I would welcome the opportunity to invite you back to the dealership to meet with me directly to discuss your comments in greater detail, with a view to putting things right and turning this into a terrific 5* experience. I can be contacted on 01522 500 200 and I look forward to speaking to you soon. Kindest Regards Mike Devlin (Sales Manager) George Wilkinson 6 reviews a year ago Phoned and was told that they were very busy, could I phone back, did 3 times, took my number and my enquiry and said it would be passed on and I would be phoned back. Still waiting after a week. This is not the kind of service I would …More Read Hyundai Lincoln (owner) a year ago Hello George We regret to hear that you are displeased with your recent experience with us. Please contact us, as we would like a opportunity to look into your query. Ben Murray-Robertson 6 reviews 3 years ago Every time I take my car to them I walk away a poor unhappy customer One service, I was told my brake pads were 90% and 95% worn, after replacing the …More 1 Read Hyundai Lincoln (owner) 3 years ago Hi Ben, Thank you for your recent review of the business. We value all feedback and would appreciate it if you could provide further details as to why you felt you could only review the business as 1-Star on this occasion. Please can you send your feedback through to lincolncustomerfeedback@readmotorgroup.co.uk Many Thanks Pete Harding 1 review 3 years ago I have used Read Hyundai for a few years to service my car, but I won't be using them again, as I have serious concerns about the quality of their workmanship. …More 1 Read Hyundai Lincoln (owner) 3 years ago Hi Pete, Thank you for taking the time to review the business and providing comprehensive feedback. You are a valued customer and I will pass on your comments to our Aftersales Manager for investigation with the team. Kind Regards Read Hyundai Lincoln John Gray 6 reviews 2 years ago Bought a car from Read 6 years ago and had it serviced there. We sold it for another make a year ago. Despite continued requests from us they NEVER stop telephoning us trying to get us to buy a new car etc. This is harassment and they are on warning that legal action will be taken if this continues. Avoid these like the plague Read Hyundai Lincoln (owner) 2 years ago Good Afternoon, Thank you for your recent review of the business. We are extremely concerned that you felt you could only rate this business as 1-Star on this occasion and we will, of course, be raising your concerns with the relevant Manager with a view to resolving. If we can be of any further assistance, please don't hesitate to contact us. Kind Regards Read Hyundai Lincoln Martin Baker 4 reviews a year ago Although service team were good technician who was asked to sort an issue appeared to me very dismissive and condescending about my concerns and information I was trying to provide. Will not be using them again. Read Hyundai Lincoln (owner) a year ago Good Morning Richard, Thank you for taking the time to review the business. We appreciate all feedback, however, we’re disappointed to learn you felt you couldn’t leave a positive review on this occasion. In the absence of our Aftersales Manager, I understand you have spoken directly with our Sales Manager regarding your concerns in more detail and we are looking to resolve the issue alongside Hyundai's Technical Department. Many Thanks Read Hyundai Lincoln Chris Smith 1 review 3 years ago To follow on from my review below from 10 months ago. I made the mistake of taking the car back to Read Hyundai Lincoln this year for a service stupidly thinking lessons would have been learnt! The only good thing I can say is at least the …More 1 Read Hyundai Lincoln (owner) 5 years ago Good Morning Mr Smith, Thank you for your recent review of the business, your feedback is extremely important to us. Please accept our sincere apologies that on this occasion the service you received was not up to our usual high standard. Customer satisfaction is our number one priority and as such we will be reviewing your feedback and ensuring relevant actions are put in place to ensure the issues you experienced on your recent visit do not happen in future. I understand the Group Aftersales Manager has been in contact with you this morning to discuss the situation in greater depth. If we can be of any assistance moving forward, please don’t hesitate to contact us directly and we look forward to welcoming both you and your wife back to the dealership in the coming months. Kind Regards Read Hyundai Lincoln martin bradshaw (SupremeFPV) 19 reviews 4 years ago Arrived here hoping for a quick charge of my car as the app says its free to use. Checked with the staff and they lied and said its only compatable with hyundai cars even though its a standard podpoint charger. Not very good and not helping the electric car cause. Read Hyundai Lincoln (owner) 4 years ago Good Afternoon Mr Bradshaw, Thank you for taking the time to review the business following your recent visit. I'd like to apologise for the inconvenience you have experienced on this occasion. Please can you confirm which app you have used that shows we are a public charging facility and if you could also confirm the member of staff you spoke to that would be much appreciated. Kind Regards Read Hyundai Lincoln Nigel Falgate 1 review 4 years ago Went down to Read Hyundai earlier today Saturday 12/5/18 to enquire about a new vehicle and was met with what was best described as complete apathy by the single salesperson that seemed to be on duty. Really embarrassing experience. No Hyundai for me. Read Hyundai Lincoln (owner) 4 years ago Good Morning Mr Falgate, Thank you for taking the time to review the business following your recent visit, however, we're extremely disappointed to learn of the poor customer service you appear to have received. Rest assured, this is not the normal way we do business and so we'd be extremely grateful if you could provide us with further information to allow us to understand the issues you experienced. Please can you send through your comments to lincolncustomerfeedback@readmotorgroup.co.uk Kind Regards Read Hyundai Lincoln jayne fisher 45 reviews·16 photos 2 years ago Staff not very nice take your car in for repair 4 juddering clutch took them 12 months to recognise the fault and 3 years not even to fix it winter had a look at a new vehicle there are took salesman 3-months to reply to my enquiry whatever you do go elsewhere Read Hyundai Lincoln (owner) 2 years ago Good Morning Jayne, Thank you for taking the time to review the business. We value all feedback, whether positive or negative and would appreciate it if you could confirm your vehicle registration number via email: lincolncustomerfeedback@readmotorgroup.co.uk so we can look into your comments further with a look to resolving this. Kind Regards Read Hyundai Lincoln Paul Sharp 5 reviews a year ago Motorbilty customer . Booked in for service. No parts . What a joke. Never get another car from them again. Read Hyundai Lincoln (owner) a year ago Hi Paul We regret to hear that you are displeased with your recent experience with us. We apologise for any inconvenience caused. If you are willing to give us another chance, please reach out to us at 01522 500200 to speak to our manager directly. richard turner 1 review a year ago I thought I was ripped off with the price I had to pay for my clutch to be replaced Read Hyundai Lincoln (owner) a year ago Good Morning Richard, Thank you for taking the time to review the business. We appreciate all feedback, however, we’re disappointed to learn you felt you couldn’t leave a positive review on this occasion. I’d like to reassure you that we don’t proceed with any recommended work unless we are authorised to do so. As a Hyundai main dealer, we only use genuine parts and as such all prices quoted are those recommended by the manufacturer. If you would like to telephone the Dealership directly on 01522 500 200 the Aftersales team would be more than happy to discuss your concerns in more detail. Many Thanks Read Hyundai Lincoln Tony Hudson 13 reviews·2 photos 9 months ago Very good thanks Read Hyundai Lincoln (owner) 9 months ago Hi Tony Thank you for your kind review. Have you put 1 star by mistake? Kind Regards https://m.facebook.com › reviews Read Hyundai Lincoln - Reviews | Facebook Awful company to buy from, promised loads of things to be done to the car and they wasnt even done. Tire was ment to be changed due to a giant gash in the side ... 4.8 (100) https://www.cardealerreviews.co.uk › ... Read Hyundai Lincoln - Car Dealer Reviews Read 5 customer reviews for Read Hyundai Lincoln in Lincoln, sellers of new and used cars, with an average rating of 3.4/5 stars. Read more or write a review! 3.4 (5) https://nicelocal.co.uk › autoservice Read Hyundai Lincoln - reviews, photos, phone number and address Users seem to be happy visiting Read Hyundai Lincoln. 141 consumers rated it at 4.58. Check some of 100 comments below to make certain you will enjoy the visit. https://nicelocal.co.uk › autoservice Reviews of Read Hyundai Lincoln - Vehicle services - East Midlands Users seem to be happy visiting Read Hyundai Lincoln. 141 consumers rated it at 4.58. Check some of 100 comments below to make certain you will enjoy the visit. https://www.yell.com › biz › read-h... Read Hyundai Lincoln Ltd, Lincoln | New Car Dealers - Yell.com Find Read Hyundai Lincoln Ltd in Lincoln, LN6. Get contact details, videos, photos, opening times and map directions. Search for local New Car Dealers near ... https://www.autotrader.co.uk › dealers Read Hyundai Lincoln | Car dealership in South Hykenham Browse all current Read Hyundai Lincoln vehicles for sale. View contact details, customer reviews, services offered and more on Read Hyundai Lincoln. Where are Read Hyundai Lincoln based? What are the opening times for Read Hyundai Lincoln? https://www.motors.co.uk › cars › re... Read Hyundai Lincoln | Local Dealers | Motors.co.uk Browse 31 used cars available at Read Hyundai Lincoln. Find this trusted local dealer at Black Horse Drive, Newark Road, South Hykeham, Lincoln, ... https://www.cargurus.co.uk › Cars Used Read Hyundai Lincoln for sale nationwide - CarGurus 22 listings — Search listings from Read Hyundai Lincoln in Lincoln to find the right vehicle for you. We analyse hundreds of thousands of used cars daily. 5.0 (8) https://www.whocanfixmycar.com › ... Read Hyundai - Lincoln - WhoCanFixMyCar Find out more about the Read Hyundai - Lincoln in LINCOLN and their car repair ... Black Horse Drive, Gateway Park, LINCOLN, LN6 9UJ ... Garage Reviews (0). https://www.parkers.co.uk › dealer Read Hyundai Lincoln - Cars for Sale - Parkers Find all the Cars for sale from the dealer Read Hyundai Lincoln, in Lincoln, Lincolnshire. ... Get a finance quote Read the latest review · Hyundai Kona SUV ... Related searches United Kingdom Bracebridge Heath - From your IP address Update location dawesspen@gmail.com - Switch account Dark theme: off Settings HelpFeedback PrivacyTerms Spen Dawes 1 review just now NEW At the 2 year service, the locking wheel nut key was found to be absent. A new set was ordered, after 6 months and several emails and calls the car was booked in. After booking time off work and many miles chasing around town I was told Read couldn't remove the locking wheel nuts and it would need a specialist but they wished me all the best. Unbelievably poor service department and £100 bill to sort out something that should have come with the car.