Mr R

AVOID AT ALL COSTS

ZoomAway ,20 Britannia Road, Sale, Manchester M33 2AA AVOID this car dealer at all costs. In September 21 we bought a car from AT AUTOS which is now trading as ZoomAway. The car we bought for £4000 was never delivered to us due a number of mechanical faults. The dealer offered a refund but after months of waiting, countles phone calls and promises Of A REFUND it was never paid. To resolve the situation a replacement car was provided but we rejected the replacement car due to a number of mechanical problems. These faults were not mentioned by ZoomAway but identified by an independent mechanical/ diagnostic report. The dealer gave us a cheque for £4000 as a refund The cheque for £4000 failed to clear and an internal investigation by the Lloyds Bank Fraud Department concluded that we were the victims of a PUSH PAYMENT FRAUD. This information has been passed onto the Police ACTION FRAUD,Police and Trading Standards. The original car that we bought which was never delivered RE-APPEARED on the ZoomAway website for sale. I made an official complaint to the AA ZoomAway claimed that the original car that was up for resale was being sold to pay back our refund. ZoomAway did not honour the AA Mediation agreement and the REFUND WAS NOT PAID! THE CAR WAS Re-sold. That's right! ZoomAway RE-Sold the original car that we bought. THE AA HAVE INFORMED me that they will be ENDING THEIR RELATIONSHIP with ZoomAway. THE AA ENDED their business relationship with ZoomAway! Court action has been taken against ZoomAway and as a result of ZoomAway not replying to any of the Court correspondance a Default County Court Judgement was ordered. Ongoing litigation is still is in process. I will also be contacting every media and consumer organisation to report this business's unscrupulous business practices! As a potential customer of ZoomAway it's your choice to deal with them or not to deal with them but based on our extremely bad and costly experiences with AT AUTOS/ ZoomAway we cannot recommend them and if you value your money and piece of mind please avoid this business at all costs!! Be warned? Please check out the historical AT AUTOS reviews that are still online and you will be able to read about how the business witheld refunds and sold dodgy cars.