Claire

Bad Service

I went to Northampton Skoda on 11 June for my service, asked to book in my MOT and asked them to look at my Aerial which was broken, they said I would receive a quote for repairs by email and an email to book in my MOT, received nothing from them all week, ended up going back on 18 June as my aerial was lying flat and roof so had a hole in the roof and circuit board exposed, asked them to do a short fix until I can book into get repaired, they said there is nothing they could do so I was left with exposed roof with a whole and exposed aerial with circuit board showing, so I had to go somewhere else to get this fixed for now so I did not get water in my car. To date still had not email with a quote from them to get this fixed, absolutely disgusted with level of customer service at this place would not recommend and would never use again.