Yasmin
Lied to me to get the sale
Went in to buy a new car and wanted to just get some figures. I advised the maximum monthly payment I would be willing to make which I told them. The guy then looked at my mileage to quote on a pcp and told me I have done 14k which I said seemed low but he had my MOT details to check on his computer so never questioned it. So surprise surprise 14k miles gave me the monthly amount I had budgeted for. Anyway paid £500 and agreed to collect the following weekend. I decided to look at trying to privately sell my car to get more before I collect the new one as I could of got 2k more then offered but I needed to confirm my MOT expiry when I listed it for sale. When looking I noticed I had actually done 22k miles not 14k! I messaged straight away as I knew this would affect the monthly payment. Anyway they told me just to lie about my miles il do as it won’t matter but I didn’t feel comfortable as I know you get penalty fees at the end of the term if you go over the miles. Regardless they said either lie or you loose your deposit so they have kept my £500 and are refusing to return it as I didn’t want to lie.