David F

Why did I go back

My experiences with Arnold Clark have been far from positive but I was thinking about getting a Volvo, they are the Volvo dealership, so I went along for a look. They didn't have a used V60 I could look at but they could get one up from Stirling, if I pay £90. "Uh, no. Do you have any V60 I can test drive first?" That was a problem. They could get one for me but not today. I booked a test drive, turned up, and took it for a drive but there was something badly wrong with it, kangarooing away from every traffic light or junction. I told the salesman and asked him to look at the car and let me know what the issue was. He never got back to me. As Usual. They never call you back. This is not my worst experience with Arnold Clark but I swore it would be my last. Unfortunately the car I bought had a problem and they told me I had to go to Arnold Clark, but that's another story. I don't know anybody who has had a good experience with Arnold Clark.